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  • Georgia Henry

{Video} HENRY REED Webinar 2 - Improving Productivity and Engagement: A Culture Case Study

Updated: Jan 13, 2022

Originally recorded 20/05/2020

Learn how an Australian subsidiary of a multi-national organisation improved productivity and engagement when faced with the challenges of:

  • a geographically dispersed workforce

  • a declining and changing market

  • increased competition

  • a disconnect between employee experience, customer experience and brand values

Through this case study, Georgia will share lessons learned on a culture transformation journey resulting in a 94% improvement in revenue $ / full time equivalent employee. It was a successful and profitable transformation but not all smooth sailing.

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