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Turning potential into performance
Our Services
HENRY REED support organisations seeking to optimise outcomes by improving culture, governance and leadership.
We provide boards, CEOs and executives with proven strategies and fit-for-purpose solutions for immediate improvement and long-term benefits.
​CULTURE AUDIT
CULTURE DESIGN
CULTURE GOVERNANCE
CULTURE LEADERSHIP
CULTURE EXPERIENCE
CULTURE CHANGE
CULTURE IMPACT
HENRY REED bring independent thinking, unbiased insights, broad sector and industry experience, and a consultative approach as we partner with our clients to understand their unique needs.
We support boards, executives, senior leaders, and employees to optimise opportunities for creating competitive advantage, mitigating risks from behaviours, and delivering improved financial and non-financial results.
We believe in culture impact over culture activity, and the importance of fit for purpose strategies at all levels of the organisation to deliver effective outcomes.
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We believe in turning potential into performance.
CULTURE AUDIT
An independent, unbiased, evidence-based assessment of current culture to determine the root cause of issues, conflict, culture dissonance, and culture related risks including psychosocial safety.
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Culture Audit (comprehensive current state analysis)
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Culture Assessment (for evidence and understanding of identified issues)
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Culture Pulse Checks (for benchmarking and monitoring)
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Diversity & Inclusion survey
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Customised assessments
CULTURE DESIGN
Using design thinking and collaboration we support organisations to discover their ideal culture aligned to their vision and strategy, considering internal and external impacts and influences, and to shift thinking and behaviours to deliver results.
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Development of Culture Framework including:
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Culture Blueprint - purpose, vision, mission, core beliefs, values and behaviours
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Culture Playbook - to support embedding culture elements for long-term impact
CULTURE GOVERNANCE
Culture governance is often not understood or prioritised beyond examining culture metrics.
We will work with your board to build culture governance capability, improve board culture, and enhance effectiveness of culture oversight and impact.
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Board Culture & Performance Evaluations
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Board Culture Governance Workshops
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Culture Metrics & Dashboards
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Strategy Facilitation
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Strategy & Culture Alignment
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Board Advisory
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Crisis Management Support
CULTURE LEADERSHIP
Leaders have the most influential role in organisation culture and it is generally the area they are least confident and capable to deliver.
​Improving culture leadership has a direct impact on results, mitigation of risks, and optimising ways of working.
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Leadership Competency Framework development aligned to values
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Executive leadership programs and offsites
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Culture Leadership Workshops
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Team Dynamics Assessments
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Leadership 360s
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Emotional Intelligence Assessments
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Psychometric Evaluations
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Strength-base leadership
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Executive Coaching
CULTURE EXPERIENCE
Culture is experienced every day by your employees, your customers, and those you do business with - whether your culture is effective or detrimental.
Understanding and aligning employee experience and customer experience is a powerful tool for driving impactful change.
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Employee Value Proposition (to align to values and purpose)
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Employee Experience Mapping (based on employee lifecycle)
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Customer Experience Mapping (based on customer journey and interactions)
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EX and CX Alignment
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NPS Evaluation
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Emotional Culture Index
CULTURE CHANGE
Culture is continually evolving and is impacted by new leaders, employee turnover, misalignment, and, if culture change is managed poorly, can result in culture dissonance with devastating impacts. Managing culture change requires clearly defined direction and expectations, an anchor for grounding and certainty, and a reason for all employees to be motivated to make change.
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Culture change management
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Communications plans and support
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Strategies for embedding culture
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Employee change, resilience, and wellbeing workshops
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Executive-level operational support and coaching
CULTURE IMPACT
The impact of culture is significant and measurable. The impact will be positive or negative depending on the level of culture effectiveness and alignment. Culture impact will be identified through your current business metrics along with the evidence of current behaviours, ways of working, and cultural norms. It will show up in your
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competitive advantage (employee turnover, attraction, customer engagement and retention, and more)
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financial and non-financial results (engagement, productivity, project delivery, strategic outcomes achieved, financial targets and more)
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level of risk compared to risk appetite (levels of compliance, risk assessment and audit results, changes in complaints and/or claims, outcomes of investigations and more)
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At HENRY REED, we will work with you to develop strategies for improving culture impact and delivering a strong return on investment.
Investing in culture provides measurable benefits.
Here's how we will deliver results for you
Knowledge & Expertise
All of our consultants are highly experienced and specialists with deep knowledge and expertise - not recent graduates.
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We pride ourselves on our thought leadership, global perspectives and multi-national experience.
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Our wide-ranging expertise enables us to provide complete advice - including support services - and ensures compliance and peace of mind.
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We use highly researched and effective tools for audit, analysis, evaluation, assessment and development.
Solving the Right Problems
We focus on evidence based research to allow us to diagnose the root cause of problems correctly.
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We provide independent, unbiased advice to support the best decision making.
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Our work is never done as a 'matter of course' or repurposing solutions. Our work and recommendations are customised for our client needs.
Relationship Driven
We will always be professional and collaborative.
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We take a partnership approach meaning relationships are valued and fostered at every touch point.
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Our ability to understand and connect with multiple perspectives ensures engagement across all stakeholder groups.
Actionable Advice
We make the complex, simple and believe that even small changes can make a big difference.
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Our solutions are pragmatic and achievable.
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Our focus on people + process ensures ongoing and sustainable success.